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In-house communications support -
Medical Products and Services

Development of communications strategy for a European medical products and services company going through a major change programme designed to facilitate a business turnaround.
Production of materials in partnership with the client and provision of presentation skills training to equip senior executives in the effective delivery of the key messages.

Human Resources

Working with you

Changes in strategy have implications for roles, behaviours and performance. We work with HR to understand issues around headcount, role change, skills and competencies, benefits and recruitment as well as performance management, reward and recognition

Making these new requirements explicit within the HR processes helps to sustain and embed change within the organisation as a whole.

In this way HR can be used strategically to help shape the organisation and its performance, and to support the delivery of the business strategy.
The Benefits
With an appropriate performance management system in place, the organisation can measure performance effectively. By ensuring that the right skills and behaviours are recognised and rewarded the culture can become truly customer- centered
Example:
Intranet Service Provider
As part of a post merger integration programme we needed to consolidate all of the terms and conditions of employment for 3 merging organisations, reduce staff and close 2 offices. Working with client staff we set up a series of initiatives to address the 3 strands of work drawing on best practice HR and integration processes through which we delivered a new employment framework and contracts of employment, ran a successful redundancy programme, retained key staff and relocated to a Central London HQ and satellite site in Cheshire.
At the beginning of the exercise the client staff were daunted by the task in hand and at the end they were incredulous as to how much they were able to achieve. We facilitated this through bringing a combination of specialist HR and change skills to the table and coupled this with an overall coaching approach.